Frequently Asked Questions


You have questions, we have answers.

We have compiled a list of the most common questions our clients asked us before using our platform.

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Frequently Asked Questions

If you have a question that is not addressed below, please contact us and we are happy to discuss.

FAQs


No long-term contracts! We do have a standard agreement outlining pricing and the services included, but you are free to cancel anytime.

If you cancel during the month, your subscription will not renew at the end of the billing cycle. We’re confident in the value of our platform and believe you’ll stay with us for years to come!

No. While you can use a domain you already own, we can also provide one as part of our service. However, if you cancel, the domain we provide does not transfer to you.

While our goal is to keep you as a satisfied customer, if you decide to cancel, we part ways on good terms. Once canceled, your Medicare web portal will be removed from our system.

If you own your domain, you can take it with you for future use. However, if we provided the domain, it does not transfer to you.

Every website includes a fully customized web platform with your branding, logo, colors, and contact details. All of our plans come with the following:

  • Customized Medicare Website
  • VPS Secure Hosting
  • SSL (Secure Website)
  • CMS-Compliant Medicare Content
  • Lead Generation Tools (Landing Pages & Contact Forms)
  • Client Testimonials Section
  • Preloaded FAQ Section
  • “Medicare Made Easy” Lead Generation Video Series

All contact form submissions from your Medicare Portal are delivered directly to your preferred inbox. We also provide free integration for popular CRM platforms such as HubSpot, Go High Level, MailChimp, and more.

We will set up the necessary flow to get the leads passed to your CRM system. (Note that we are unable to assist with configuration on your CRM.)

Your Medicare Marketing Portal includes 13 high-converting landing pages, each designed to work as a standalone lead generation tool. These pages allow you to drive traffic from referrals, paid ads, and organic sources while ensuring maximum conversion.

Yes! If you have specific FAQs that are not included in our standard platform, we will add them at no additional cost during your setup and onboarding process. This ensures your website answers the most important questions for your prospects.

We add a mix of industry-related Medicare content and general lifestyle articles that your target audience finds helpful. Fresh content is added weekly to keep your website active and engaging.

Any Medicare-specific content has been pre-vetted based on CMS guidelines and submitted to CMS for approval. Lifestyle and general informational content does not go through CMS compliance but is designed to provide value to your audience.

We send a once-a-month newsletter to everyone in your contact list, including anyone who has submitted a form on your website. You are responsible for managing and maintaining your contact list. Recipients can opt out at any time.

Your Medicare Marketing Platform allows you to share content on Facebook, Instagram, LinkedIn, and X (formerly Twitter) to maximize reach and engagement.

Your Medicare Marketing Portal is hosted on a fully managed Virtual Private Server (VPS) on a 10Gbps network.

Each platform is protected by an integrated firewall and utilizes a Content Delivery Network (CDN) for faster performance and protection against DDoS attacks. We manage all server maintenance, security updates, and technical aspects for you.

Your private data, including usernames and passwords, is stored in a secure management platform with military-grade encryption.

Payment details are handled by Stripe, one of the most secure payment processors in the world. We do not have access to your credit card number or CVV code.

Yes! All content placed on your web portal is pre-vetted based on CMS guidelines and submitted to CMS for compliance approval.

Since different compliance officers may have varying interpretations, we strongly recommend that you review the content with your own compliance officer for additional peace of mind. Note: You cannot modify the preloaded content to maintain compliance standards.

All contact form submissions from your Medicare Portal are delivered directly to your preferred inbox. We also provide free integration for popular CRM platforms such as HubSpot, Go High Level, MailChimp, and more.

We will set up the necessary flow to get the leads passed to your CRM system. (Note that we are unable to assist with configuration on your CRM.)

“Medicare Made Easy” is our exclusive educational video series designed to simplify Medicare for your potential clients.

This engaging, step-by-step series helps build trust, establish credibility, and capture high-quality leads by encouraging visitors to opt in and provide their contact information.

Our platform is built to convert visitors into qualified leads through a combination of high-converting landing pages, automated lead-capture forms, and the “Medicare Made Easy” video series.

These tools work together to engage prospects, establish trust, and guide them toward taking action, helping you maximize your lead generation efforts.

Yes! While our landing pages and “Medicare Made Easy” video series come pre-optimized for conversion, we can customize them with your branding, colors, and messaging to align with your unique business needs.

Our team ensures your pages look professional while maintaining compliance with Medicare guidelines.

You can promote any type of event, including webinars, in-person workshops, educational seminars, and more. Your portal also allows for event registration and management directly within the platform.

We can integrate with Calendly, Google Planner, or any scheduling tool that offers an embed feature. If your scheduling platform does not support embedding, we can link directly to your booking page instead.

No problem! If you don’t have a Google Business Profile, you can use our built-in review section to display testimonials that you provide. If you decide to set up a Google Business Profile later, we can integrate it at no additional charge.

Yes! While our platform is turnkey, we offer additional custom pages using our pre-built templates for a one-time setup fee. This allows you to expand your website with relevant content that supports your business goals.

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